Worcester 27i System Compact Manual de instrucciones descargar pdf (Pagina 19)

FAULT OR BREAKDOWN

Greenstar i System Compact – 6 720 807 727 (2013/05)

8 FAULT OR BREAKDOWN

This boiler is supported in the UK and Eire by Worcester, Bosch Group.

Specialist Service Engineers are available to attend a breakdown occurring on this boiler.

• No charge will be made for parts and/or labour providing:

A boiler fault is found and the appliance has been installed within the last 24 months. Reasonable evidence of this must be

supplied on request. i.e. the Benchmark Checklist.

• A call-out charge will be made where:

– The boiler has been installed for over 24 months.

– Evidence cannot be provided that the first year service inspection has been carried out (i.e. an entry in the Benchmark

Checklist).

– Our Field Service Engineer finds no fault with the boiler.

– The cause of breakdown is misuse or with other parts of your plumbing/heating system, or with equipment not supplied by

Worcester, Bosch Group.

TECHNICAL SUPPORT

In the event of a boiler fault or breakdown please contact Worcester, Bosch Group appointments team on 0844 892 3000.

Your advisor will arrange for an engineer to call with the minimum of delay; under normal circumstances this will be from 1 - 3

working days (excluding weekends) for priority breakdown situations (no hot water and/or heating).

9ENVIRONMENT / DISPOSAL

Environmental protection is a fundamental corporate strategy of the Bosch Group.

The quality of our products, their economy and environmental safety are all of equal importance to us and all environmental

protection legislation and regulations are strictly observed.

We use the best possible technology and materials for protecting the environment taking account of economic considerations.

PACKAGING

We participate in the recycling programmes of the countries in which our products are sold to ensure optimum recycling.

All of our packaging materials are environmentally compatible and can be recycled.

Invoices for attendance and repair work carried out on this boiler by any third party will not be accepted.

No boiler fault is found on over 30% of all service calls.

In the case of a suspected fault, refer to the fault finding section of this guide.

USED APPLIANCES

▶ All Greenstar gas boilers are 100% recycleable.

The various assemblies can be easily dismantled and synthetic materials are marked accordingly. Assemblies

can be sorted by composition and passed on for recycling.

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Worcester 27i System Compact Manual de instrucciones Pagina 19